Win every fertility patient in the first five minutes — and keep them for the whole cycle.
Fertility centers lose revenue twice: inquiries that go cold before a coordinator calls, and cycle patients who quietly switch clinics for non-medical reasons. DropGuard IVF and PatientCentricity360 close both gaps in one live console.
Live sample clinic data in seconds · No card required · Sets up in one click
- +40%
- Lead-to-consultation conversion
- 5-minute response window
- -50%
- Mid-treatment clinic switching
- 25% baseline attrition
- 435k
- US ART cycles per year
- ~457 reporting clinics
5:00
SLA clock
Live
Sentiment
1-click
Setup
Two modules. One operating picture.
Response velocity on the front door, sentiment intelligence through the cycle.
DropGuard IVF
5-minute lead triage & routing engine for intake coordinators and marketing leads.
Live SLA countdown
Every inquiry opens a 5-minute clock. Coordinators see the seconds burning down and breaches escalate automatically.
Instant routing & two-way SMS
Web forms and tracked inbound calls land in one triage queue, routed by location with logged call, SMS and note activity.
Intent & distress scoring
Language analysis flags high-intent and distressed inquiries so the strongest cases get the first callback.
PatientCentricity360
Anti-attrition sentiment dashboard for quality managers and patient liaisons.
Milestone sentiment capture
Feedback at consult, workup, stimulation start, retrieval, transfer and pregnancy test — the exact drop-out points.
Real-time distress alerts
Scores below threshold push a live alert to nursing leadership with the patient, milestone and verbatim comment.
Friction theme analytics
Recurring themes — contradictory instructions, callback delays, billing clarity — ranked by volume for operational fixes.
Built for the metrics your board tracks
Executive views are structured around the operating metrics private-equity-backed fertility platforms underwrite: same-store cycle growth, lead-to-consult conversion, response-time SLA compliance, drop-out prevention and protected patient lifetime value.
Every minute you wait, a patient calls someone else.
Spin up a workspace with sample intake and cycle data, then watch the SLA clocks run live.